Please come around to our booth set up at the annual BC Waste Water Association (BCWWA) conference trade show from April 22nd to 23rd, in Penticton.  There are lots of activities to attend during the week but, you don’t want to miss out meeting us and learning about the latest technologies and developments in the laboratory industry.  We will have our leading staff members there to discuss how your systems are operating, your challenges, and answer any of your questions and how we can help you with your lab analysis. Don’t forget to bring your business card for the great business card draw prize that you are going to love to win at our booth.  There has been a lot of exciting developments at CARO and we would love for you to be part of the CARO experience.

We are proud to support the BC Waste Water Association (BCWWA) and an industry that advocates and exists to promote responsible water management for all British Columbians.  We look forward to seeing you there.

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CARO Analytical Services Ltd. extends an invitation to Water Technologies Symposium delegates to join us at our booth and/or at our presentation April 12th, 2012 (please click here for more information).  Following the conference we will also be hosting an early season road bike ride, weather permitting.  The national parks of the Canadian Rockies offer spectacular scenery including dramatic snow-capped peaks and beautiful turquoise coloured lakes.  Biking is possibly the perfect activity to fully experience the stunning beauty of Banff National Park.

·     Date: Friday, April 13^th, 2012
·     Time: 2pm – 5pm
·     Meeting Location: Banff Springs Hotel Lobby
·     Post Ride: Rundle Lounge

CARO’s Garry Ogletree will lead the ride.  He is an experienced cyclist with over 20 yrs. experience leading group rides for both mountain biking and road riding.  Plan on 3 hours riding time, and bring appropriate late winter/early spring cycling clothing (e.g. warm clothing!) and refreshments as required.   The pace will be intermediate and it’s recommend you have some road cycling experience in a group environment.  You will require a functioning road bike in good tune. Please RSVP your attendance of the ride or desire to arrange a meeting with CARO to Garry Ogletree at (gogletree@caro.ca).  We look forward to warm weather and to seeing you out there.

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Continuing to support CARO’s vision of building the strongest team in the analytical services industry, we are pleased to announce that Ingrid Carleton-Dodds has joined CARO as Aquatic Toxicity Coordinator for our Edmonton division. Ingrid will help to oversee and grow CARO’s Aquatic Toxicity Division.

Ingrid has 12 years experience in the environmental laboratory business, most of which was at HydroQual Laboratories  in Calgary. She has extensive experience in aquatic toxicity testing, and brings a combination of strong technical and management skills to the role. Throughout her career, Ingrid has demonstrated commitment to team work, quality and exceptional client service. Her skills and values perfectly align with CARO’s mission to provide the highest level of service, technical excellence and quality control.

Ingrid’s vision for the CARO Edmonton division is to best ‘one-stop’ service for aquatic toxicity and analytical testing in the environmental laboratory industry. We are extremely excited to have her join our team and look forward to her contributions.

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We have just expanded our Edmonton rainbow trout bioassay laboratory.   This CALA accredited facility was previously limited by the number of rainbow trout acute toxicity bioassays that could be conducted at one time.  To solve this capacity issue, we expanded the area and the efficiency our laboratory space.  These improvements over double the number of rainbow trout bioassays that can be conducted at one time.  

This effort was initiated based on important feedback from our clients.   It will provide greater scheduling flexibility and allow acceptance of larger trout bioassay projects. 

If you have any questions about CARO’s acute toxicity bioassay capabilities or service offerd by ourEdmontonlaboratory please contact Garry Ogletree (Edmonton’s Business Development Manager) or Doug Johnson (Alberta’s Business Manager).  Both will be more than happy to assist you.

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We are extremely pleased to announce that effective January 1, 2012 Alpha Laboratory Services Ltd. will officially begin operations as CARO Analytical Services Ltd. – Edmonton.

We will continue to provide the same quality CALA Accredited analytical services that were previously provided by Alpha.  As part of this name change, clients will see CARO branding on reports, invoices, chain of custody forms and sample container labels.  We are also making a number of enhancements to the operations to provide our clients with an even higher level of service and quality. 

CARO will always be committed to a philosophy that provides clients with complete peace of mind through the highest level of service and technical excellence. Our goal is to be the best …. not the biggest!!! We look forward to working with Alpha’s existing clients and expanding our services to new clients.

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CARO’s Richmond divison just received CALA accreditation for a wide range of new analyses.  Of note, we are now accredited for pesticides and herbicides in water and solid matrices. This includes the organophosphorus, organochlorine and carbamate pesticides, organonitrogen and acid herbicides, as well as Diquat/Paraquat, and Glyphosate. We are proud to be the only laboratory in BC with this distinction.  Our accreditation now covers over 95% of the latest Canadian Drinking Water Quality Guidelines.  As well, detection limits meet guidelines specified in the BCMOE CSR, Alberta Tier 1 and CCME regulations.

We also expanded our accrediation scope to more conprehensively support “contaminated site” related testing parameters in BC and Alberta.   For a complete listing of CARO’s Richmond Scope of Accreditation, click here.

We are proud to support our clients through continued development of capabilites.  Stay tuned for more informantion other interesting projects.

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With the recent postal strike we felt challenged to continue to do business with our clients and service providers as we still rely on mail delivery of reports, invoices and cheques.  In addition, at CARO, we are continually looking to improve on our service delivery and conduct our business in a more sustainable and ecologically friendly manner.  Electronic reporting of reports and invoices achieves both of these goals.

Already, in the past year we have been delivering our reports and invoices electronically and for some clients still in the paper format.  If you wish to only receive the electronic copy, we would be happy to oblige and as we look forward to the future, we will likely be looking to only deliver electronic reports and invoices.  Further to this, we are also including on our invoices electronic payment information (EFT) to enable any invoice to be paid electronically by our clients.

We look forward to any feedback that you may have on this and any suggestions for further improvements.

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