As one of the fastest growing employee-owned laboratories in Alberta and BC, 2023 was another busy year at CARO! We took some big leaps in our business, all focused on our 3 promises to you: to be your Big Picture Sidekicks, to Keep you Ahead of the Curve, and to Have Great Chemistry. We expanded our Richmond lab with a whopping 4500sqft renovation, added more testing capabilities, hosted not one but TWO Western Canadian ice-cream truck tours, and most of all amped you up to step into the future with us and sign-up for CARO’s new online portal CCI! (PS – if you still haven’t activated that account, get to it!)
In July 2023 our corporate team packed up their desks and made their way into CARO’s new Head Office, in Unit 250 at 4011 Viking Way. It wasn’t a long trip (same building, different Unit), and construction began immediately to transform our old office space with the addition of 4500sq ft of laboratory space.
CARO’s Richmond lab will be making a grand entrance into 2024 as renovations are nearing completion. We’re already 80% of the way there and can’t wait to welcome you into our new digs, which will include an expanded metals lab and instrument room, as well as additional chemistry and microbiology lab space. Bring on all your 2024 projects!
We’re excited to announce…drumroll 🥁
Creating and supporting career development plans within CARO for long-term career advancements is something we always strive for, and in 2023, CARO saw a handful of internal promotions. Many of our new Team Leads, Managers and Senior Leadership team members started in junior roles and have advanced their skillsets within CARO throughout the year, and we also welcomed a new employee shareholder, (congrats again, Jesse👏). Learn more about some of CARO’s career advancement stories this year by checking out our Grow with CARO series on our social media here!
We launched the CCI in November 2022, which has given us a whole year (and a few months) to gather your feedback and introduce three built-to-suit portal updates on CARO’s CCI throughout 2023, including NEW features! This platform was built with our clients, for our clients, so we are naturally listening to our clients to help us continually build on the system to meet your needs. Here are a few of the new features we introduced in 2023:
CARO’s goal over the next few years is to revolutionize the lab experience through innovative technology, to make work easier and collaboration more successful, so this isn’t the last you will hear of the CCI. We have plenty more up our sleeves for the CCI in 2024! Learn more about all these features in our recent blog post by clicking here!
CARO didn’t miss a beat this year travelling across Canada attending conferences – there’s a good chance you saw our team out and about, sharing some of the latest and greatest news from CARO. If you didn’t catch us at an industry conference, it’s possible that you participated in one of CARO’s many self-hosted events:
Maybe you were one of the lucky winners of CARO’s monthly pizza lunch contest promoting our brand new eCOC system.
Or you managed to catch us as we made our way through Calgary in an iconic Ice-cream truck, bringing a refreshing treat to our clients in the summer heat. We had so much fun the first time we brought the Ice-cream truck tour to Victora B.C. for an encore!
Keep your eyes peeled for the return of the Ice-cream truck next year and let us know if you want to bring the CARO ice cream tour to a town near you in 2024!
Thank you for supporting us through another busy year – we promise to continue to work hard in 2024 to bring you the latest science, speedy TATs, and an overall amazing experience working with your favorite lab. 👩🔬
From everyone here at Team CARO, thank you for your support in 2023 – we couldn’t do all that we do without you!
,Whitehorse, YT, Y1A0A8, Canada