About Us


Charismatic Scientists Driven to Make the World Safer and Healthier

Sounds a little crazy for a testing lab, right?

We thought so too until we took a step back from the day-to-day and had a good look at what we get to be part of. Whether supporting a client cleaning up a contaminated site to environmental standards, providing water quality data to ensure Canadians have access to clean water, or supporting government testing of fruits and vegetables for potential pesticide exceedances, CARO provides data that is essential to the success of these programs.

Through our passion for science, research and the testing industry, CARO Analytical Service is committed to being an engaged and proactive laboratory partner for our clients, partners and community. Our core values ensure we remain focused on doing great science and maintaining these great relationships:

Caro About Us Values

Caro Lab Richmond

Where the Science Began

In 1987, the same year that Canada enacted the Canadian Water Quality Guidelines, CARO Analytical Services was founded to help protect drinking water and wastewater systems in BC’s Okanagan Region. Shortly thereafter, provincial contaminated site regulations were rolled out across Canada, dramatically increasing the demand for more testing in soil, water and air. In response to these changes, our scientists rolled up their sleeves and developed an Aquatic Toxicology Division, Organic Contaminated Site Testing Division, Metals Testing Division, and eventually led CARO to becoming one of the first CALA-accredited analytical laboratories in Canada.


CARO’s Evolution

With the dream of building a workplace for scientists better than the industry had seen before, a group of managers (all scientists) purchased CARO in 2013. Since then, we have expanded our services to include a National Food Testing Division, Canada’s first Health Canada approved laboratory for Cannabis Testing, and currently operate four laboratory locations in Canada. In 2021, our environmental lab in Edmonton Alberta was the focus of a major expansion project, bringing additional environmental testing capacity and capabilities to Alberta.  Keep your eyes on our website and social media for more updates on the exciting progress in our Alberta, environmental lab!

Environmental lab in Alberta

Our Essential Elements

Our team is made up of scientists, leaders and industry experts that are committed to making the World Safer and Healthier. As a flexible, employee-owned laboratory, our employees are committed to the success of the company and in turn, offer our clients an engaging and proactive laboratory experience.

We are always looking for high-performing individuals to help us make the world safer and healthier. If you share our passion for science and the environment, check our Careers page for more information on how to get involved!



Where does the name CARO come from?

People always ask us what our name means, and we get a lot of calls asking for CAROL (funny enough, we have never had a CAROL on staff at CARO!)
The origins of the name are mostly lost in our history, but we saw that as an opportunity to create a tagline that reflects our work, our drive, and our personality: Caring About Results… Obviously!

Keep up with our journey by following us on our blog.



Richmond, British Columbia

#110 – 4011 Viking Way
#250 – 4011 Viking Way (Corporate Office)
Richmond, BC, V6V 2K9, Canada
Phone: (604) 279-1499 Fax: (604) 279-1599
Email: [email protected]
Monday to Friday 8 am to 5 pm.
Saturday 9 am to 4 pm.
After Hours Emergency: 1 (888) 311-8849


Edmonton, Alberta

17225 109 Ave NW
Edmonton, AB, T5S 1H7, Canada
Phone: (780) 489-9100
Email: [email protected]
Monday to Friday 8 am to 5 pm.
After Hours Emergency: 1 (888) 311-8849


Burnaby, British Columbia

#108 – 4475 Wayburne Drive
Burnaby, BC V5G 4X4, Canada
Phone: (604) 279-1499
Email: [email protected]
Monday to Friday 9am to 8pm.
Saturday 11:30am to 8pm.
After Hours Emergency: 1 (888) 311-8849

    Contact Us

    Yes, I would like to receive exclusive emails from CARO.No, I would not like to receive exclusive emails from CARO.


    Kelowna, British Columbia

    #101 – 3677 Highway 97N
    Kelowna, BC, V1X 5C3, Canada
    Phone: (250) 765-9646
    Toll Free: 1 (888) 311-8846 Fax: (250) 765-3893
    Email: [email protected]
    Monday to Friday 8 am to 5 pm.
    Saturday 9 am to 4 pm.
    After Hours Emergency: 1 (888) 311-8849


    Whitehorse, Yukon (Depot)

    BOX 10 33 Levich Drive


    Whitehorse, YT, Y1A0A8, Canada
    Contact Us for Supplies and Deliveries
    Toll Free: 1 (888) 311-8846
    Email: [email protected]
    Monday to Friday 9 am to 5 pm
    This is a depot with our supplies only. Ship samples to the lab.


    Victoria, B.C. (Depot)

    #3-576 Hillside Avenue


    Victoria, V8T 1Y9, BC, Canada
    Contact Us for Supplies and Deliveries
    Toll Free: 1 (888) 311-8846
    Email: [email protected]
    Monday to Friday 7:30 am to 5 pm
    This is a depot with our supplies and flat-rate next day shipping