CARO News

CARO Analytical: Essential Service Status

Posted on March 27, 2020

March 27, 2020 – UPDATE 11:00AM

The Ministry of Health has confirmed that any laboratory test that has the purpose of ensuring health and/or safety limits are being met should continue.

As an essential service, CARO will continue to provide testing to support our clients. CARO has full-service laboratory operations in Richmond BC, Burnaby BC, Kelowna BC and Edmonton AB, all of which are available for sample reception and processing. The health and safety of Canadians have always been at the core of our business, and we will continue to be an essential element to your work in this regard.

In order to ensure that we are protecting the health of our employees, clients and service/supply providers, we are actively following “No-Contact” protocols at all our laboratory locations and appreciate your support with these modified drop-off procedures “(read more here).

Our team of Client Service Scientists are also working diligently to stay informed of any changes to shipping routes/options and maintain the flow of samples and supplies. During this time, we encourage all our clients to place their bottle orders well in advance of any planned sampling programs and ensure that you have a set of backup bottles on site in the event that your order experiences delivery delays. As always, this can be done by contacting us directly, or through our online ordering system, here.

If you have concerns relating to our project or would like to discuss alternate shipping arrangements, please do not hesitate to reach out to your Account Manager or connect with our Team by calling 1-888-311-8846.

Stay safe and keep those hands clean!

-Team CARO