CARO News

CARO Analytical: Essential Service Status

Posted on March 27, 2020

March 27, 2020 – UPDATE 11:00AM

The Ministry of Health has confirmed that any laboratory test that has the purpose of ensuring health and/or safety limits are being met should continue.

As an essential service, CARO will continue to provide testing to support our clients. CARO has full-service laboratory operations in Richmond BC, Burnaby BC, Kelowna BC and Edmonton AB, all of which are available for sample reception and processing. The health and safety of Canadians have always been at the core of our business, and we will continue to be an essential element to your work in this regard.

In order to ensure that we are protecting the health of our employees, clients and service/supply providers, we are actively following “No-Contact” protocols at all our laboratory locations and appreciate your support with these modified drop-off procedures “(read more here).

Our team of Client Service Scientists are also working diligently to stay informed of any changes to shipping routes/options and maintain the flow of samples and supplies. During this time, we encourage all our clients to place their bottle orders well in advance of any planned sampling programs and ensure that you have a set of backup bottles on site in the event that your order experiences delivery delays. As always, this can be done by contacting us directly, or through our online ordering system, here.

If you have concerns relating to our project or would like to discuss alternate shipping arrangements, please do not hesitate to reach out to your Account Manager or connect with our Team by calling 1-888-311-8846.

Stay safe and keep those hands clean!

-Team CARO

 

Richmond, British Columbia

#110 – 4011 Viking Way
Richmond, BC, V6V 2K9, Canada
Phone: (604) 279-1499 Fax: (604) 279-1599
Email: [email protected]
Monday to Friday 8 am to 5 pm.
Saturday 9 am to 4 pm.
After Hours Emergency: 1 (888) 311-8849

 

Edmonton, Alberta

17225 109 Ave NW
Edmonton, AB, T5S 1H7, Canada
Phone: (780) 489-9100
Email: [email protected]
Monday to Friday 8 am to 5 pm.
After Hours Emergency: 1 (888) 311-8849

 

Burnaby, British Columbia

#108 – 4475 Wayburne Drive
Burnaby, BC V5G 4X4, Canada
Phone: (604) 279-1499
Email: [email protected]
Monday to Friday 9am to 8pm.
Saturday 11:30am to 8pm.
After Hours Emergency: 1 (888) 311-8849

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    Kelowna, British Columbia

    #101 – 3677 Highway 97N
    Kelowna, BC, V1X 5C3, Canada
    Phone: (250) 765-9646
    Toll Free: 1 (888) 311-8846 Fax: (250) 765-3893
    Email: [email protected]
    Monday to Friday 8 am to 5 pm.
    Saturday 9 am to 4 pm.
    After Hours Emergency: 1 (888) 311-8849

     

    Whitehorse, Yukon (Depot)

    BOX 10 33 Levich Drive

    ,

    Whitehorse, YT, Y1A0A8, Canada
    Contact Us for Supplies and Deliveries
    Toll Free: 1 (888) 311-8846
    Email: [email protected]
    Monday to Friday 9 am to 5 pm
    This is a depot with our supplies only. Ship samples to the lab.

     

    Victoria, B.C. (Depot)

    #3-576 Hillside Avenue

    ,

    Victoria, V8T 1Y9, BC, Canada
    Contact Us for Supplies and Deliveries
    Toll Free: 1 (888) 311-8846
    Email: [email protected]
    Monday to Friday 7:30 am to 5 pm
    This is a depot with our supplies and flat-rate next day shipping

    CARING ABOUT RESULTS, OBVIOUSLY.