ClientConnect Sign Up

advantage1Thank you for choosing to use CARO ClientConnect online service.  We are excited to offer you this exclusive service along with all the other great things that CARO provides for your analytical projects.  This form is used to confirm the information of you and/or your team to have online access to your analytical data and outline the terms and conditions.  Any response will be recorded in this form will be kept strictly confidential.  Read about our online services here.  Please contact us anytime if you have any suggestions or questions or concerns.

Your Name (required)

Your Email (required)

Organization Name (required)

Which Services Are You Signing Up For (required) Select One or Both. Read more about them here.

Would you like to be updated when there are any improvements to CARO ClientConnect via email? YesNo

Would you like follow up personal guidance on how to use CARO ClientConnect? YesNo

Do you want to sign up more people beside yourself for your organization? YesNo

Name(s) & Email(s) of Person(s) To Access CARO ClientConnect Data. Please add each person's name and email you would like to add to the system to access the data.

What is your primary reason for signing up for these services? (required)

How did you hear about this?
CARO Team MemberCARO WebsiteSocial MediaColleagueCARO Promotional ItemOther

The results available on CARO ClientConnect are provided as a matter of service and convenience for clients of the laboratory. They are intended for use only by authorized parties and are confidential in nature. If you are not an authorized user, do not attempt to enter. While the results have been verified for accuracy against our analytical reports, they are not intended as a substitute for a hardcopy or approved, electronic report. Please contact your Project Manager if you have any questions regarding the available information.
1. You and your team's login information is yours to manage. You must notify us of changes if you don't want current or former employees to continue to have access this system.
2. Every attempt has been made to make the data that you see in CARO's ClientConnect accurate, however this data is not meant to serve as the final analytical report which we issue in PDF format to the contacts listed on the chain of custody.
3. CARO ClientConnect is a proprietary system for use by our clients with granted access only. The system cannot be shared with others who do not have access assigned to them by CARO. Please contact CARO if you would like to share the use of this system and its information with any other interested parties.

All of the information contained within this form is accurate to the best of my knowledge. On behalf of my organization and those that I have listed in this form, I agree to the terms and conditions of use of this system and agree to abide by the strictly confidential nature of using this system. I authorize the people in this form to have access to the analytical data that we submit to CARO through the CARO ClientConnect system. All information provided herein is strictly Confidential.

Check here if you accept all these terms(required).

Acknowledge that it will take 24-48 business hours to validate information and set-up new account.


Please check that the form is filled out completely if it is failing to "Send".
You will receive a verification email to the email you have put down on successful submission of this form.


Richmond, British Columbia

#110 – 4011 Viking Way
Richmond, BC, V6V 2K9, Canada
Phone: (604) 279-1499 Fax: (604) 279-1599
Email: [email protected]
After Hours Emergency: 1 (888) 311-8849


Kelowna, British Columbia

#102 – 3677 Highway 97N
Kelowna, BC, V1X 5C3, Canada
Phone: (250) 765-9646
Toll Free: 1 (888) 311-8846 Fax: (250) 765-3893
Email: [email protected]
After Hours Emergency: 1 (888) 311-8849


Burnaby, British Columbia

#108 – 4475 Wayburne Drive
Burnaby, BC V5G 4X4, Canada
Phone: (604) 279-1499
Email: [email protected]
After Hours Emergency: 1 (888) 311-8849

Contact Us


Edmonton, Alberta

17225 109 Ave NW
Edmonton, AB, T5S 1H7, Canada
Phone: (780) 489-9100
Email: [email protected]
After Hours Emergency: 1 (888) 311-8849


Whitehorse, Yukon

BOX 10 33 Levich Drive


Whitehorse, YT, Y1A0A8, Canada
Contact Us for Supplies and Deliveries
Toll Free: 1 (888) 311-8846
Email: [email protected]
After Hours Emergency: 1 (888) 311-8849


Victoria, British Columbia

#3-576 Hillside Avenue


Victoria, V8T 1Y9, BC, Canada
Contact Us for Supplies and Deliveries
Toll Free: 1 (888) 311-8846
Email: [email protected]
After Hours Emergency: 1 (888) 311-8849