CARO News

March 17, 2020 – UPDATE 12:00 PM

We continue to monitor the situation closely and are following the relevant Provincial Health Authority Guidelines to ensure our employees and clients continue to feel safe at work.  This means that the situation may change from day-to-day, but we are committed to keeping you updated as we work through these difficult times together. Please check our website for status updates, as they become available.

As an optional precautionary measure, we are offering “no-contact” pickup and drop-off options that will allow you to continue to interface with our team of scientists.   We will miss the opportunity to say Hello, but there will be plenty of time for that in the coming months.

1. Flexible bottle orders – In the interest of social isolation, many of you might find yourselves working from home.  CARO is happy to deliver bottle orders to your safe space (for ENVIRONMENTAL clients only), and using our online bottle order system makes it easy to redirect your order. Learn more here.
    
2. Enhanced Courier Coordination – If you usually come into a CARO lab to drop-off your samples in person, we are happy to help arrange a courier from your site or satellite office.   This service is also coordinated for all our online orders, placed through our store (https://store.caro.ca/)

   Simply call or email [email protected] with the date, time and exact location of pickup, and we would be happy to make arrangements.
    

3. Drop-box – CARO’s facilities in Kelowna and Edmonton are equipped with a secure drop-box option to allow you to submit your samples in a secure environment.  We will be monitoring these drop-off locations on a more frequent basis over the coming days to ensure there is adequate space for any client who wishes to use this service.
    
4. Nicky Nicky Nine Doors – Ring the doorbell at either of CARO’s Lower Mainland facilities in Richmond and Burnaby, and a CARO representative will come to the door to collect your samples and completed COC, so you can keep your distance.  Don’t forget that all our cannabis deliveries are now being received at our Burnaby location

Keeping you Ahead of the Curve
 

For those of you switching your focus indoors, we are looking at options to provide virtual professional development opportunities so your team(s) can make productive use of their time indoors.   Is this something you would be interested in?