CARO News

New Year, New Leadership

Posted on December 28, 2023

As we approach the end of another year at CARO, we are thrilled to share big news that marks an important milestone in our company’s journey:

We are excited to announce Susannah Kennedy as the new President of CARO Analytical Services. 

Susannah’s transition is a carefully planned step in CARO’s succession strategy, one that guarantees the company’s success for decades to come.

Meet Susannah: A Charismatic LeaderNew leadership

Susannah is no stranger to the environmental industry.  For almost two decades she has been developing her leadership competencies, from benchtop chemist to boardroom executive, and attributes her success to staying connected to her laboratory roots. Since 2014 she has served as CARO’s Director of Sales and Service, leading a people-focused company through significant growth that was not without its challenges – floods, wildfires, cyberattacks and pandemics to name a few. She sees nothing but potential for the future of the laboratory industry and is excited to have CARO at the forefront of this vision.

Continuity and Keeping you Ahead of the Curve

Susannah will assume the responsibility of running one of Canada’s largest employee-owned environmental laboratories.

While stepping away from daily duties, outgoing president, Brent Mussato, will remain actively involved in the company he’s led since 2000, albeit more focused on strategic vision, oversight, and supporting the success of CAROs future leaders:

I am proud of how far the company has come and that scientists like Susannah are able to rise to their full potential.  I’m excited about the new energy and a fresh perspective that the next generation of CARO leaders will bring”.  

With Susannah at the helm, we embark on a journey towards even greater innovation, customer satisfaction, and market leadership.  We will continue to push boundaries and shape the future of the testing industry in pursuit of our vision of making the World Safer and Healthier.

Please take a moment to join us in congratulating Susannah on this achievement.

 

Richmond, British Columbia

#110 – 4011 Viking Way
#250 – 4011 Viking Way (Corporate Office)
Richmond, BC, V6V 2K9, Canada
Phone: (604) 279-1499 Fax: (604) 279-1599
Email: [email protected]
Monday to Friday 8 am to 5 pm.
Saturday 9 am to 4 pm.
After Hours Emergency: 1 (888) 311-8849

 

Edmonton, Alberta

17225 109 Ave NW
Edmonton, AB, T5S 1H7, Canada
Phone: (780) 489-9100
Email: [email protected]
Monday to Friday 8 am to 5 pm.
After Hours Emergency: 1 (888) 311-8849

 

Burnaby, British Columbia

#108 – 4475 Wayburne Drive
Burnaby, BC V5G 4X4, Canada
Phone: (604) 279-1499
Email: [email protected]
Monday to Friday 9am to 8pm.
Saturday 11:30am to 8pm.
After Hours Emergency: 1 (888) 311-8849

    Contact Us






    Yes, I would like to receive exclusive emails from CARO.No, I would not like to receive exclusive emails from CARO.




     

    Kelowna, British Columbia

    #101 – 3677 Highway 97N
    Kelowna, BC, V1X 5C3, Canada
    Phone: (250) 765-9646
    Toll Free: 1 (888) 311-8846 Fax: (250) 765-3893
    Email: [email protected]
    Monday to Friday 8 am to 5 pm.
    Saturday 9 am to 4 pm.
    After Hours Emergency: 1 (888) 311-8849

     

    Whitehorse, Yukon (Depot)

    BOX 10 33 Levich Drive

    ,

    Whitehorse, YT, Y1A0A8, Canada
    Contact Us for Supplies and Deliveries
    Toll Free: 1 (888) 311-8846
    Email: [email protected]
    Monday to Friday 9 am to 5 pm
    This is a depot with our supplies only. Ship samples to the lab.

     

    Victoria, B.C. (Depot)

    #3-576 Hillside Avenue

    ,

    Victoria, V8T 1Y9, BC, Canada
    Contact Us for Supplies and Deliveries
    Toll Free: 1 (888) 311-8846
    Email: [email protected]
    Monday to Friday 7:30 am to 5 pm
    This is a depot with our supplies and flat-rate next day shipping

    CARING ABOUT RESULTS, OBVIOUSLY.