CARO News
CARO’s 2023 Holiday Hours
Posted on November 30, 2023Happy Holidays! Please take a moment to review CARO’s Holiday hours on the calendar below, so you can plan your sampling accordingly for the holiday season! Note that the highlighted dates are provided as a convenience only, for those wishing to get all their data back before the new year. Don’t forget – TATs are
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The One Where the CCI Turns ‘1’
Posted on November 22, 2023When we released our new online portal CCI, our aim was to revolutionize the lab experience through innovative technology, to make work easier and collaboration more successful. This is arguably the biggest, hairiest, and most audacious goal we’ve ever had – revolutionizing an entire industry! – but we can see the future of client-lab collaboration,
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CARO’s Remembrance Day Hours
Posted on November 3, 2023Please take a moment to review CARO’s Remembrance Day weekend hours, so you can plan your analytical needs accordingly! CARO Richmond, Burnaby and Kelowna Our Richmond, Burnaby and Kelowna labs will be OPEN on Saturday, November 11th with regular hours for sample drop-off. Find all of CARO’s Saturday hours by clicking here. All lab locations
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Using CARO’s Online Portal (CCI) Just got Easier!
Posted on October 27, 2023Attention all CCI Users and CCI Onlookers (yes we see you checking out the system from afar, and we’re about to make it even more tempting!): CARO’s online portal CCI has some NEW FEATURES that we can’t wait to share with you! These features, as well as all the features still to come, are important
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CARO’s Thanksgiving Day Hours
Posted on October 2, 2023Please take a moment to review CARO’s Thanksgiving Day hours, so you can plan your long weekend festivities accordingly. CARO Richmond, Burnaby, Kelowna & Edmonton CARO’s Richmond, Burnaby, Kelowna, and Edmonton laboratories will be CLOSED on Monday, October 9th for Thanksgiving weekend. Regular hours will resume on Tuesday, October 10th for all locations. In case
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National Day for Truth and Reconciliation Hours
Posted on September 25, 2023Please take a moment to review CARO’s Truth and Reconciliation Day hours, so you can plan your analytical testing accordingly. CARO Richmond, Burnaby & Kelowna CARO’s Richmond, Burnaby and Kelowna laboratories will be CLOSED on Monday, October 2nd for the National Day of Truth and Reconciliation. Regular hours will resume on Tuesday, October 3rd for
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Top 4 FAQs Answered About Water Quality After a Fire
Posted on September 15, 2023After a rough wildfire season in BC and Alberta, it’s normal to come out of the thick of it and wonder – what’s next? CARO is here to help with what we do best: quick and reliable water testing. Forest fires can have a significant impact on drinking water quality, and to help you figure
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CARO’s Labour Day Hours
Posted on August 28, 2023Please take a moment to review CARO’s Labour Day hours, so you can plan your weekend festivities accordingly! CARO Richmond, Burnaby, Kelowna & Edmonton All of CARO’s laboratory locations will be CLOSED on Monday, September 4th for the long weekend. Regular hours will resume on Tuesday, September 5th for all locations. In case of an
Read MoreRichmond, British Columbia
#110 – 4011 Viking Way Richmond, BC, V6V 2K9, CanadaPhone: (604) 279-1499 Fax: (604) 279-1599
Email: [email protected]
Monday to Friday 8 am to 5 pm.
Saturday 9 am to 4 pm.
After Hours Emergency: 1 (888) 311-8849
Edmonton, Alberta
17225 109 Ave NW Edmonton, AB, T5S 1H7, CanadaPhone: (780) 489-9100
Email: [email protected]
Monday to Friday 8 am to 5 pm.
After Hours Emergency: 1 (888) 311-8849
Burnaby, British Columbia
#108 – 4475 Wayburne Drive Burnaby, BC V5G 4X4, CanadaPhone: (604) 279-1499
Email: [email protected]
Monday to Friday 9am to 8pm. Saturday 11:30am to 8pm.
After Hours Emergency: 1 (888) 311-8849
Kelowna, British Columbia
#101 – 3677 Highway 97N Kelowna, BC, V1X 5C3, CanadaPhone: (250) 765-9646 Toll Free: 1 (888) 311-8846 Fax: (250) 765-3893
Email: [email protected]
Monday to Friday 8 am to 5 pm.
Saturday 9 am to 4 pm.
After Hours Emergency: 1 (888) 311-8849
Whitehorse, Yukon (Depot)
BOX 10 33 Levich Drive,
Whitehorse, YT, Y1A0A8, CanadaContact Us for Supplies and Deliveries
Toll Free: 1 (888) 311-8846
Email: [email protected] Monday to Friday 9 am to 5 pm
This is a depot with our supplies only. Ship samples to the lab.
Victoria, B.C. (Depot)
#3-576 Hillside Avenue,
Victoria, V8T 1Y9, BC, CanadaContact Us for Supplies and Deliveries
Toll Free: 1 (888) 311-8846
Email: [email protected] Monday to Friday 7:30 am to 5 pm
This is a depot with our supplies and flat-rate next day shipping